Thursday, 5 January 2017

Interview with Alexander Oush Account Manager/VIP Services Department

Please describe yourself in a few words. What is your education, what are your hobbies? Well I am a bit shy, but sociable person who loves to experience things. My hobbies, borderline obsession are cars. I had a 800 horsepower Mazda RX8 in the States. I have completed community college but i have gotten most of my experience in life by doing odd jobs (selling cars, management of a dunking donuts shop, door to door salesman of vacuums :)) How long have you been working here?What sort of work do you do? Who do you call, and what does your workday consists of? I have been working here for over a year in various capacities but have moved up to VIP manager several months ago. I work mostly with VIP and try to be as useful to our customers as possible. I make sure that the clients needs are met to make their trading experience not just enjoyable but profitable as well. Benefits of becoming a VIP-client The benefit of being a vip is that you have access to few exclusive features over regular traders. They get free registration in most of our tournaments (and earn a average salary of an american) they receive higher percent of return on their investment, and their withdrawals get approved sooner. Why are traders sometimes not able to purchase an option? What are the reasons for it? There are two main reasons why sometimes traders are not able to purchase options. a) Their internet connection is too slow and the request does not get to central office quick enough to purchase before the price changes b) If they reach the exposure, a limit set by the company to make sure that it can pay out to all of the winners should they choose to cash out at the same time. What's new on the platform and what to expect? This company is constantly evolving to keep up with the demand for a good product. It is not run by dummies or lazy people. The amount of new features that are being developed is quite extensive. But basically what the traders demand, IQ delivers. Question from you (something you are concerned about, or some question you are asked most frequently) The most common question that I am asked is "what is the winning strategy"....... Ha... Well if i knew that, I would be a millionaire now. Still working here (cause its a great environment and i like my colleagues) But the truth of the matter is that there is as many strategies as there are people in the world. Everyone is looking for something specific from the platform, that is unique as they are. My advice for all of my traders is to listen but then find out if it works for them. It needs to make sense, not just sound good

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